Stretch2Engage

The Stretch2Engage framework guides organisations to improve and increase meaningful engagement of people with lived experience in service design and evaluation in the mental health and alcohol and other drugs public and non-government sectors.

The framework is founded on values that acknowledge meaningful engagement of people with a lived experience, their families, friends and supporters is a human right, fundamental to citizenship.

Meaningful engagement requires organisations to think and act differently. Stretch2Engage places the responsibility for engagement on service providers, not on people using services.

This approach changes how engagement is understood, resourced and implemented, and emphasises the need for organisations to build their engagement capability.

The following resources have been developed to assist organisations to implement Stretch2Engage.

While Stretch2Engage was developed for the MH and AOD sectors it has wide applicability to other sectors seeking to engage with the people they serve.

The framework

• Stretch2Engage Framework
• House model A4 – a simplified layout to assist with understanding the framework
• Hero Cards (print) and Hero Cards (web) – question prompts across each of the seven value domains

Videos

A series of short videos showing the experiences of the pilot sites and tips for implementing Stretch2Engage:

• Video 1 – Stretch2Engage, The Story Part A
• Video 2 – Stretch2Engage, The Story Part B
• Video 3 – Stretch2Engage, The Story Part C
• Video 4 – We thought we were already doing good engagement
• Video 5 – Practical examples – Darling Downs Health
• Video 6 – Practical examples – Karakan
• Video 7 – Practical examples – Ladders, Metro South Health
• Video 8 – Practical examples – QuIHN
• Video 9 – Practical examples – Sunrise Way
• Video 10 – Practical examples – Toowoomba Clubhouse
• Video 11 – Practical examples – Belmont Private Hospital
• Video 12 – Challenges to implementing Stretch2Engage
• Video 13 – Leadership, culture and sustainability
• Video 14 – Challenging services to engage more effectively
• Video 15 – Helen Glover Vodcast

Evaluation:

• Evaluation summary report. For full report please contact us.
• Evaluation infographic
• Summary theory of change. For detailed document please contact us.
• Brief guide to monitoring & evaluation
• Capacity wheel template
• Significant change story template