How to Find Local Services
Please click on the area of Queensland that you live in or click on your region from the list provided to the left of your screen.
This will guide you to the contact details of state and federally funded services in your area, as well as some local resources to support your wellbeing.
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Statewide Online Resources
A large number of online Mental Health Resources are now freely available in Australia
Head to Health Head to Health can help you find digital mental health services from some of Australia’s most trusted mental health organisations. Provided by the Australian Government Department of Health and Aged Care, Head to Health brings together apps, online programs, online forums, phone services, as well as a range of digital information resources. Welcome to Head to Health | Head to Health
Services Near You
Primary Health Network (PHN) Mental Health, Alcohol, and Other Drug Services
Brisbane North PHN
Head to Health Service Navigators
Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.
When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.
Phone: 1800 595 212 (8:30am – 5:00pm, Monday to Friday)
*Please note that Head to Health is not a crisis service.
Email: headtohealth@brisbanenorthphn.org.au
Find all services here: Mental health, services – Brisbane North PHN
NDIS
Local Area Coordination (LAC) partners
For most people aged 7 years and older, a Local Area Coordinator will be their main point of contact for the NDIS. Local Area Coordinators (LACs) will help people with disability to connect with supports, activities in their community and other government services to meet their needs. They also help participants to understand the NDIS, work with NDIS participants to develop and use their NDIS plan.
LAC contact:
Carers QLD:
Phone: 1300 999 636
Email: brisbanenorthlac@carersqld.com.au
Website: NDIS Local Area Coordination Partner in the Community Program – Carers Queensland (carersqld.com.au)
Queensland Health Mental Health Services
1300 MH CALL (1300 642 255): Mental Health Access line
24-hour service, 7 days a week
1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
If you feel that you may need mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642 255).
In an emergency always dial Triple Zero (000)
Mental Health Community Support Services
Mental Health Community Support Services (MH CSS) are non-clinical recovery-focused psychosocial support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are supported by:
- Local Hospital and Health Services (HHSs) mental health teams providing clinical care as required.
- non-government organisations (NGOs) specialising in mental health which provide psychosocial support.
Find these services below:
Richmond Fellowship Queensland
Individual Recovery Support Program
Hospital To Home (H2H) – Richmond Fellowship Queensland (rfq.com.au)
Footprints Community
Group Based Peer Recovery Support
Individuals at Risk of Homelessness
Mental Health | Footprints (footprintscommunity.org.au)
Other Specialist and State-wide Programs in this area:
Primary Health Network (PHN) Mental Health, Alcohol, and Other Drug Services
Brisbane South PHN
Head to Health Service Navigators
Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.
When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.
Phone: 1800 595 212 (8:30am – 5:00pm, Monday to Friday)
*Please note that Head to Health is not a crisis service.
Website : Mental health, suicide prevention, alcohol and other drugs – Brisbane South PHN (bsphn.org.au)
Find all services here: 2023 Dec_BSPHN_MHSPAOD Services Compendium_01
NDIS
Local Area Coordination (LAC) partners
For most people aged 7 years and older, a Local Area Coordinator will be their main point of contact for the NDIS. Local Area Coordinators will help people with disability to connect with supports, activities in their community and other government services to meet their needs. They also help participants to understand the NDIS, work with NDIS participants to develop and use their NDIS plan.
LAC contact:
Carers QLD
Phone: 1300 999 636
Email: brisbanesouthlac@carersqld.com.au
Website: NDIS Local Area Coordination Partner in the Community Program – Carers Queensland (carersqld.com.au)
Queensland Health Mental Health Services
1300 MH CALL (1300 642 255): Mental Health Access line
24-hour service, 7 days a week
1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
If you feel that you may need mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642 255).
In an emergency always dial Triple Zero (000)
Mental Health Community Support Services
Mental Health Community Support Services (MH CSS) are non-clinical recovery-focused psychosocial support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are supported by:
- Local Hospital and Health Services (HHSs) mental health teams providing clinical care as required
- non-government organisations (NGOs) specialising in mental health which provide psychosocial support.
Find these services below:
Richmond Fellowship Queensland
Individual Recovery Support Program
Hospital To Home (H2H) – Richmond Fellowship Queensland (rfq.com.au)
Footprints Community
Individuals at Risk of Homelessness Program
Mental Health | Footprints (footprintscommunity.org.au)
Brook RED
Group Based Peer Recovery Support Program
Brook RED | Brisbane | Peer Support
Other Specialist and State-wide Programs in this area:
Primary Health Network (PHN) Mental Health, Alcohol, and Other Drug Services
Central Queensland, Wide Bay and Sunshine Coast PHN
Head to Health Service Navigators
Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.
When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.
Phone: 1800 595 212 (8:30am – 5:00pm, Monday to Friday)
*Please note that Head to Health is not a crisis service.
Website: Mental health services – Central Queensland, Wide Bay, Sunshine Coast PHN (ourphn.org.au)
Find Psychosocial Support Services here: National Psychosocial Support Services (NPS) – Central Queensland, Wide Bay, Sunshine Coast PHN (ourphn.org.au)
NDIS
Local Area Coordination (LAC) partners
For most people aged 7 years and older, a Local Area Coordinator will be their main point of contact for the NDIS. Local Area Coordinators will help people with disability to connect with supports, activities in their community and other government services to meet their needs. They also help participants to understand the NDIS, work with NDIS participants to develop and use their NDIS plan.
LAC contacts:
Rockhampton (Banana, Central Highlands, Gladstone, Livingstone, Rockhampton)
Carers QLD
Phone: 1300 999 636
Email: rockhamptonlac@carersqld.com.au or gladstonelac@carersqld.com.au
Website: NDIS Local Area Coordination Partner in the Community Program – Carers Queensland (carersqld.com.au)
Maryborough (Cherbourg, Fraser Coast, North Burnett, South Burnett)
APM
Phone: 1800 276 522
Email: lac@apm.net.au
Website: NDIS LAC Service Provider in NT, QLD & WA | APM
Sunshine Coast (Gympie, Noosa, Sunshine Coast)
Carers QLD
Phone: 1300 999 636
Email: gympielac@carersqld.com.au or sunshinecoastlac@carersqld.com.au
Website: NDIS Local Area Coordination Partner in the Community Program – Carers Queensland (carersqld.com.au)
Queensland Health Mental Health Services
1300 MH CALL (1300 642 255): Mental Health Access line
24-hour service, 7 days a week
1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
If you feel that you may need mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642 255).
In an emergency always dial Triple Zero (000)
Mental Health Community Support Services
Mental Health Community Support Services (MH CSS) are non-clinical recovery-focused psychosocial support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are supported by:
- Local Hospital and Health Services (HHSs) mental health teams providing clinical care as required
- non-government organisations (NGOs) specialising in mental health which provide psychosocial support.
Find these services below:
Sunshine Coast
Steps Group Australia
Individual Recovery Support Program
Group Based Peer Recovery Support
Mental Health Services | STEPS Group Australia
Wide Bay
Bridges Health and Community Care
Individual Recovery Support
Mental health | Bridges Health & Community Care (bridgeshcc.org.au)
Impact Community Services
Group Based Peer Recovery Support
Support & Wellbeing – Impact Community Services
Central Queensland
Anglicare Central Queensland
Individual Recovery Support
Group Based Peer Recovery Support
Mental Health | Anglicare Central Queensland (anglicarecq.org.au)
Other Specialist and State-wide Programs in this area:
Primary Health Network (PHN) Mental Health, Alcohol, and Other Drug Services
Darling Downs and West Moreton PHN
Head to Health Service Navigators
Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.
When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.
Phone: 1800 595 212 (8:30am – 5:00pm, Monday to Friday)
*Please note that Head to Health is not a crisis service.
Website: Head to Health – Darling Downs and West Moreton PHN (ddwmphn.com.au)
Find Psychosocial Support Services here: Mental health, suicide prevention, alcohol and other drugs – Darling Downs and West Moreton PHN (ddwmphn.com.au)
NDIS
Local Area Coordination (LAC) partners
For most people aged 7 years and older, a Local Area Coordinator will be their main point of contact for the NDIS. Local Area Coordinators will help people with disability to connect with supports, activities in their community and other government services to meet their needs. They also help participants to understand the NDIS, work with NDIS participants to develop and use their NDIS plan.
LAC contacts:
Toowoomba (Goondiwindi, Maranoa, Southern Downs, Toowoomba, Western Downs
Carers QLD
Phone: 1300 999 636
Email: toowoombalac@carersqld.com.au
Website: NDIS Local Area Coordination Partner in the Community Program – Carers Queensland (carersqld.com.au)
Ipswich (Lockyer Valley, Scenic Rim, Somerset)
Carer QLD
Phone: 1300 999 636
Email: ipswichlac@carersqld.com.au
Website: NDIS Local Area Coordination Partner in the Community Program – Carers Queensland (carersqld.com.au)
Queensland Health Mental Health Services
1300 MH CALL (1300 642 255): Mental Health Access line
24-hour service, 7 days a week
1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
If you feel that you may need mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642 255).
In an emergency always dial Triple Zero (000)
Mental Health Community Support Services
Mental Health Community Support Services (MH CSS) are non-clinical recovery-focused psychosocial support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are supported by:
- Local Hospital and Health Services (HHSs) mental health teams providing clinical care as required
- non-government organisations (NGOs) specialising in mental health which provide psychosocial support.
Find these services below:
Darling Downs
Richmond Fellowship Queensland
Individual Recovery Support Program
Individuals at Risk of Homelessness Program
Hospital To Home (H2H) – Richmond Fellowship Queensland (rfq.com.au)
Momentum Mental Health
Group Based Peer Recovery Support Program
West Moreton
Richmond Fellowship Queensland
Individual Recovery Support Program
Individuals at Risk of Homelessness Program
Hospital To Home (H2H) – Richmond Fellowship Queensland (rfq.com.au)
EACH
Group Based Peer Recovery Support Program
Other Specialist and State-wide Programs in this area:
Primary Health Network (PHN) Mental Health, Alcohol, and Other Drug Services
Gold Coast PHN
Head to Health Service Navigators
Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.
When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.
Phone: 1800 595 212 (8:30am – 5:00pm, Monday to Friday)
*Please note that Head to Health is not a crisis service.
Website: Head to Health Phone Service – Gold Coast Primary Health Network (gcphn.org.au)
Find Psychosocial Support Services here: Mental Health Service Options – Gold Coast Primary Health Network (gcphn.org.au)
NDIS
Local Area Coordination (LAC) partners
For most people aged 7 years and older, a Local Area Coordinator will be their main point of contact for the NDIS. Local Area Coordinators will help people with disability to connect with supports, activities in their community and other government services to meet their needs. They also help participants to understand the NDIS, work with NDIS participants to develop and use their NDIS plan.
LAC contacts:
Carers QLD
Phone: 1300 999 636
Email: goldcoastlac@carersqld.com.au
Website: NDIS Local Area Coordination Partner in the Community Program – Carers Queensland (carersqld.com.au)
Queensland Health Mental Health Services
1300 MH CALL (1300 642 255): Mental Health Access line
24-hour service, 7 days a week
1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
If you feel that you may need mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642 255).
In an emergency always dial Triple Zero (000)
Mental Health Community Support Services
Mental Health Community Support Services (MH CSS) are non-clinical recovery-focused psychosocial support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are supported by:
- Local Hospital and Health Services (HHSs) mental health teams providing clinical care as required
- non-government organisations (NGOs) specialising in mental health which provide psychosocial support.
Find these services below:
Wesley Mission Queensland
Individual Recovery Support Program
Group Based Peer Recovery Support Program
Community Mental Health Services Across Brisbane & Gold Coast | WMQ
Other Specialist and State-wide Programs in this area:
Primary Health Network (PHN) Mental Health, Alcohol, and Other Drug Services
Northern Queensland PHN
Head to Health Service Navigators
Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.
When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.
Phone: 1800 595 212 (8:30am – 5:00pm, Monday to Friday)
*Please note that Head to Health is not a crisis service.
Townsville Head to Health Service: https://headtohealth.neaminational.org.au/townsville/townsville-head-to-health
NDIS
Local Area Coordination (LAC) partners
For most people aged 7 years and older, a Local Area Coordinator will be their main point of contact for the NDIS. Local Area Coordinators will help people with disability to connect with supports, activities in their community and other government services to meet their needs. They also help participants to understand the NDIS, work with NDIS participants to develop and use their NDIS plan.
LAC contacts:
Mackay (Isaac, Mackay, Whitsunday)
Feros Care
Phone: 1300 986 970
Email: feroslac@ndis.gov.au
Website: https://www.feroscare.com.au/
Townsville (Burdekin, Charters Towers, Hinchinbrook)
Feros Care
Phone: 1300 986 970
Email: feroslac@ndis.gov.au
Website: Disability Support Services | Feros Care
Cairns (Cairns, Cassowary Coast, Tablelands, Yarrabah)
Mission Australia
Phone: 1800 860 555
Email: lac.cairns@ndis.gov.au
Website: NDIS Local Area Coordination – Cairns (missionaustralia.com.au)
Queensland Health Mental Health Services
1300 MH CALL (1300 642 255): Mental Health Access line
24-hour service, 7 days a week
1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
If you feel that you may need mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642 255).
In an emergency always dial Triple Zero (000)
Mental Health Community Support Services
Mental Health Community Support Services (MH CSS) are non-clinical recovery-focused psychosocial support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are supported by:
- Local Hospital and Health Services (HHSs) mental health teams providing clinical care as required
- non-government organisations (NGOs) specialising in mental health which provide psychosocial support.
Find these services below:
Mackay
Mind Australia
Individual Recovery Support Program
Group Based Peer Recovery Support
Queensland Services – Mind Australia
Townsville
Selectability
Individual Recovery Support
Group Based Peer Recovery Support
NDIS Townsville Services | selectability
Richmond Fellowship Queensland
Individuals at Risk of Homelessness
Housing Support – Richmond Fellowship Queensland (rfq.com.au)
Cairns and Hinterland
Mind Australia
Individual Recovery Support Program
Group Based Peer Recovery Support
Queensland Services – Mind Australia
Other Specialist and State-wide Programs in this area:
Primary Health Network (PHN) Mental Health, Alcohol, and Other Drug Services
Western Queensland PHN
Head to Health Service Navigators
Head to Health phone line can be accessed by consumers, their families, carers, as well as GPs, service providers and other health professionals. The Head to Health team will ask you a range of questions to connect with the most appropriate service to meet your needs or assist the person you’re supporting.
When you call the national Head to Health network number 1800 595 212 (free call), you will be asked to enter your postcode and you will then be transferred to a Head to Health service navigator based at the Brisbane North PHN.
Phone: 1800 595 212 (8:30am – 5:00pm, Monday to Friday)
*Please note that Head to Health is not a crisis service.
Website: Western Queensland Primary Health Network | Head to Health (wqphn.com.au)
Find Psychosocial Supports in your area: Western Queensland Primary Health Network | Stepped Care approach to Mental Health – factsheets (wqphn.com.au)
NDIS
Please call the NDIS on 1800 800 110
Queensland Health Mental Health Services
1300 MH CALL (1300 642 255): Mental Health Access line
24-hour service, 7 days a week
1300 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.
The 1300 MH CALL service:
- is the main point of access into public mental health services
- can provide support, information, advice and referral
- can provide advice and information in a mental health emergency or crisis
- is staffed by trained and experienced professional mental health clinicians
- will provide a mental health triage and refer to acute care teams where appropriate.
If you feel that you may need mental health support and have never accessed a mental health service before, please contact your general practitioner or phone our mental health access line 1300 MH CALL (1300 642 255).
In an emergency always dial Triple Zero (000)
Mental Health Community Support Services
Mental Health Community Support Services (MH CSS) are non-clinical recovery-focused psychosocial support services delivered one-to-one, peer-to-peer or group-based depending on the person’s recovery needs. They are supported by:
- Local Hospital and Health Services (HHSs) mental health teams providing clinical care as required
- non-government organisations (NGOs) specialising in mental health which provide psychosocial support.
Find these services below:
South West
Stride
Individual Recovery Support Program
Group Based Peer Recovery Support
North West
Selectability
Individual Recovery Support Program
Group Based Peer Recovery Support
selectwellbeing | selectability
Other Specialist and State-wide Programs in this area:
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Please email us at hello@qamh.org.au
We believe in the power of a network of people with lived experience. These individuals collectively hold the knowledge and ideas to tackle some of the big issues in the mental health space and push for change and innovation. This network will have the opportunity to connect with and support the Psychosocial Peak Body to deliver information, education and advocacy on behalf of Queenslanders with psychosocial challenges.
If this interests you and you want to be involved, please Contact:
Simon Clough, Psychosocial Peak Body Coordinator: 0447 904 399
Or via email: hello@qamh.org.au
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