Queensland Alliance of Mental Health wish to acknowledge the continued efforts to provide services during this challenging time as we consider how to best prepare for Coronavirus (COVID-19) within the community.
By now many of you will be putting actions into place to ensure minimal impacts to continuity of service delivery. We recommend that our members prepare and review their plans to ensure your organisation is well prepared for disruption and has the ability to get up and running quickly after an incident or crisis. Where appropriate, these strategies should include engagement with consumers and clients to ensure they remain well-informed and confident about access to services and care.
If you don’t already have a formal business continuity strategy in place, or you need to update it, you can visit Community Door for more information on what to include. You can download a business continuity plan template here or a template for a disaster plan for community organisations here.
QAMH is currently working on its own strategy and will advise of any particular action we need to take as advice comes to hand. CEO Jennifer Black will be phoning in for the daily briefings and sharing any information that she believes is relevant to our sector.
We are sure that many of you may be concerned about what to do if you cannot deliver on the requirements of your contracted services, and we suggest that our members contact your contract manager as soon as issues have been identified, to see if additional resources can be provided, or to renegotiate contract deliverables.
From Monday 16 March, there are new self-quarantine requirements for all overseas travellers.